Website Accessibility Statement

Twin America, LLC (doing business as "New York Sightseeing") has an ongoing commitment to achieving high levels of satisfaction for all aspects of its customers' online experiences.  As part of these efforts, Gray Line New York Sightseeing is dedicated to offering a quality online experience at its website (the "Website") to customers with disabilities that is equal to that provided to customers without disabilities.

To assist in achieving the aforementioned accessibility goals with respect to the Website, Gray Line New York Sightseeing has committed to the Website being designed, developed and operated in substantial conformance with generally recognized and accepted guidelines and/or standards for website accessibility (the "Standards").  While these Standards may change and/or evolve over time, they are currently the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 at Levels A and AA ("WCAG 2.0").

Working with experienced accessibility consultants, Gray Line New York Sightseeing has been continuing to take the steps necessary to achieve substantial conformance with WCAG 2.0.  City Sightseeing New York is providing training to necessary individuals on an ongoing basis regarding accessible website design and maintenance.  Furthermore, our Website will continue to be assessed on a recurring basis from both an engineering and user experience basis.

Contact Gray Line New York Sightseeing with your Accessibility Questions/Feedback

Please be aware that our efforts are ongoing.  If at any time you have any specific questions, feedback or concerns about the accessibility of any particular Web pages on the Website, please contact us via email.  If you do encounter an accessibility issue, please be sure to specify the Web pages/URL in your email, and we will make reasonable efforts to address your concerns.